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Soft Skills Belong in Bullets, Not as Resume Slogans

Andrea Gerson

Soft Skills Belong in Bullets, Not as Resume Slogans

Soft skills get a lot of airtime, especially in a shaky market. Employers want initiative, prioritization, and collaboration. That does not mean those words belong in a skills list.

Soft skills are subjective. Anyone can call themselves a team player. The phrase means nothing without proof. The resume is the wrong place for unverifiable traits, and the right place for evidence.

Here is a framework that works in session.

  1. Identify the skills the posting actually uses. Read the posting and pull 9-12 skills the posting names, in the employer's language, not ours.

  2. Professionalize them. Put the cleaned-up terms in an Areas of Expertise section so a skimmer sees the match.

    Example Areas of Expertise section on a resume

  3. Show, don't tell. The strongest resumes add a two-line bullet that proves the skill was used.

    Instead of Communications Skills: Used knowledge of internal communications to revamp an engagement program for 20,000+ employees.

    Instead of Exceptional Team Player: Partnered with senior staff to introduce programs that increased member engagement by 23%.

Initiative, prioritization, and collaboration belong on the page as results. If you cannot point to a bullet, do not put the trait in the skills block.

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